Delivery Information

DELIVERY INFORMATION

Our Canine and Feline Food Range is delivered by Back to Nature For Canines. Our products are delivered fresh frozen delivered to your door.

If you have your own esky your food will be left in this at the front door.

Apartment delivery please meet driver in reception/foyer area if no one is at reception to take delivery. Driver will text to let you know approx time of delivery.

Returns

Your satisfaction is our first priority at Back to Nature For Canines. If your item is damaged in trasit or not as described, we will gadly exchange the item or offer a refund. (Fresh Frozen Products do not apply). All returns are subject to us receiving the item back within 7 days of purchase. Items must be returned with their original packaging and unless they were damaged prior to you receiving them.

Back to Nature For Canines offers a 60 Day Money Back Guarantee if you do not see an improvement in your Canine’s or Feline’s health and wellbeing when fed either our fresh frozen raw meals or freeze dried meals! (Conditions Apply)